Agnes has a distinguished record of over 33 years of success and achievement in the insurance industry. She joined Intercare in November 2005, as Chief Operating Officer. Agnes holds a Bachelor of Science degree in Accounting and is licensed as a General Adjuster in several states. She holds certification in WCCA, WCCP and OSIP.
She has extensive operational experience managing multi-line claims administration including Workers' Compensation, Personal Disability, General Liability and USL&H as well as managing Bill Review, Case Management, Utilization Review and Special Investigation Units.
As Chief Operating Officer, Agnes is responsible for InterMed's overall operational results focusing on client satisfaction, regulatory compliance, compliance with carrier & client guidelines and financial stability.
Agnes has extensive leadership affiliations with both medium-sized and large national third party administrators. As an active participant and contributor to the insurance community, Agnes often participates in conferences and conventions as a moderator or speaker.